Our products are currently delivered via portal access only. After your purchase has been approved we will process your order and provide you with your Parent ID and Student ID.
Orders are typically processed within 2-3 working days but could take as long as 3-5 working days to complete. Once your order has been processed we will send you a confirmation email using the email address you provided on our order form.
This email will serve as your electronic purchase receipt and will contain the information you need.
We stand behind our service and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds.
Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within seven (7) days of your original purchase.